Cotswold Holiday Cottages

The contract of hire shall be between the Guest and Broadway Manor Cottages (proprietors: Mr R and Mrs DJT Williamson).  When a booking confirmation letter/e-mail is issued by us to the Guest it will be subject to all the Booking Terms and Conditions. The rental of the property shall be in the name of the person who completes the booking (the “Guest”).

§   The Guest shall be responsible for the actions of all persons staying in the property and should ensure that they are aware of and comply with the Booking Terms and Conditions.

§   The Guest agrees not to exceed the maximum number of persons agreed in the booking and to ensure that only members of the party as named on the booking occupy the property for holiday purposes only and agrees not to sub-let the property or any part of the property.

 §   Parking is only available at The Manor House for guests staying at our properties unless agreed otherwise with us. Your vehicle and its accessories are left entirely at your own risk.  We will not be responsible for any loss or damage from or to any vehicle from any cause whatsoever.

 §   Smoking is not permitted inside any of the properties or laundry room.

§   Bookings will not be accepted from groups of single persons under the age of 21.

§   The Guest also agrees not to cause an annoyance or become a nuisance to occupants of adjoining and neighbouring properties and to keep the property clean and in good order. 

 §   Ball games are not permitted in front of the property and neighbouring properties.

Payment: To secure a booking a 25% deposit is required when the booking is made more than 6 weeks before the start of the rental.  The balance shall be payable 6 weeks before the commencement of the rental unless otherwise agreed between us and the Guest.  For bookings made less than 6 weeks before the commencement of the rental and for short break holidays (holidays of less than 7 nights), the total fee is payable unless agreed otherwise.

Payment may be made by ‘Paypal’.  Payments made by ‘Paypal’ are subject to an administration fee of 4%.

Included in the rental: All towels, bedding (duvets and pillows), linen (except cot), electricity and gas.

Period of rental:  The property is available for occupation from 3.30pm on the day of arrival and that arrival should be no later than 9.00 pm (unless agreed otherwise.  On the day of departure, the property must be vacated by NO LATER 10.00am and you are obliged to leave the property in a clean and tidy condition.  The Guest will be liable for any costs of whatsoever nature incurred because of an unauthorised extension.

Cancellation:  By making your booking, our agreement is a legal contract and your deposit is non-refundable and non-transferable.  The contract shall be deemed to have been made at our address and be subject to English Law.

 Any cancellation made by the Guest for whatsoever reason shall be in writing.  On receipt of the notice of cancellation, we will seek to re-let the property for the period of the booking.  If the property is re-let all the monies paid will be refunded less your deposit and an administrative charge of £20.00 per booking. If the booking cannot be re-let, the Guest is still liable to pay the booking in full, even if the balance has not been received by us.

Please note that your deposit it not refundable under any circumstances.  Holiday insurance is advised in case you have to cancel.

Breakages and Damages:  The Guest is responsible for any breakages or damage during the period of the rental and is legally bound to reimburse us for replacement, repair or extra cleaning costs on demand.  All we ask is that you report any incidents as they occur.  We normally do not charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant and we may make an additional charge of £50 if you did not report this.

Liability: We shall not be liable to the Guest or third parties for any accident, damage, loss, injury expense or inconvenience, which may be suffered, incurred, arise out of or in any way connected with the rental.  Your attention is drawn to the deep unfenced ponds and stream within the grounds of The Manor House, West End, Broadway.  All Guests should ensure that children in their care are supervised at all times whilst in said grounds.

If the property which the Guest has booked becomes unavailable or unusable for some reason prior to the date of a booking, then we will try to find a suitable alternative property, or failing which, reimburse the Guest for any monies paid.  Our liability would not extend beyond this refund.

Although we will use best endeavours to fix any broken domestic appliance or other equipment/contents as soon as possible, the Guest acknowledges that due to the limited period of hire, it may not be possible to repair such items during the period of hire.

Right of Entry:  We shall be allowed right of entry at all reasonable times to carry out any necessary repairs, maintenance or for purposes of inspection.

Privacy Policy:  Any data collected during the course of this booking will be stored on our computer(s).  With your permission we may from time to time contact you about promotions and offers.  We will not share your details with any third party.

November 2009